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INTERLAW LIVE: Interlaw Academy 2022-2023: Redefining Client Care

Interlaw ensures professional development is at the forefront of our organization and hosts quarterly network-wide meetings to discuss topical issues and latest legal innovations. Additionally, relations between our strategic partners are further enhanced through regular workshops, receptions, professional congresses and informal 'meet ups'.

Delivery of excellence in the provision of legal services across the world is at the heart of our proposition. Understanding and implementing the fundamentals of client care in the legal services arena is key to both developing and retaining a secure client base, and a key constituent of being considered a first-class lawyer.

The 2022-2023 Interlaw Academy, provides the partners, lawyers and professionals of Interlaw with engaging and practically focussed training and development over the course of eight sessions, to assist them with the delivery of excellence in client service.   

Understanding our clients’ unique needs and preferences is the crucial foundation upon which service delivery must be built. This session will focus on getting the most out of interactions with clients.  We will look at how we share client insight, how we manage client relationships across multiple teams, firms and jurisdictions and how we identify and address service issues before they undermine the excellent reputation we have established.

For further information, please contact Imogen Lee.

Hosts Interlaw
Location United Kingdom
Dates Jan 10, 2023